[youtube_sc url=”DIg5wWh7ri4″ title=”Interview%20with%20Shep%20Hyken” modestbranding=”1″ autoplay=”1″ fs=”1″ loop=”1″ iv_load_policy=”3″ rel=”0″]
Streamed live on Dec 27, 2013
Welcome to the Customer Service Hangout where Shep Hyken interviews Jason Hish, President of Xavier Solutions, who represents the HappyOrNot device providing instant feedback at the point of the customer’s experience.
During this hangout Shep and Jason discuss measurement and how important it is to customer service. The way your customers and employees feel about you can be valuable in creating a better customer and employee experience.
Learn more about Shep Hyken at http://www.hyken.comLEARN MORE